campaigns — Çağrı Merkezi API

GET/api/callcenter/v1/campaigns

List campaigns

Oturum

İstek

curl -X GET "https://{slug}.call.blesyum.app/api/callcenter/v1/campaigns" \
  -H "Authorization: Bearer <oturum-token>" \
  -H "Accept: application/json"

Yanıt

{
  "data": "…",
  "trace_id": "01JC…"
}

POST/api/callcenter/v1/campaigns

Create campaign

Oturum

İstek

curl -X POST "https://{slug}.call.blesyum.app/api/callcenter/v1/campaigns" \
  -H "Authorization: Bearer <oturum-token>" \
  -H "Accept: application/json"

Yanıt

{
  "data": "…",
  "trace_id": "01JC…"
}

GET/api/callcenter/v1/campaigns/{id}

Get campaign

OturumYol parametresi: id

İstek

curl -X GET "https://{slug}.call.blesyum.app/api/callcenter/v1/campaigns/<id>" \
  -H "Authorization: Bearer <oturum-token>" \
  -H "Accept: application/json"

Yanıt

{
  "data": "…",
  "trace_id": "01JC…"
}

PUT/api/callcenter/v1/campaigns/{id}

Update campaign

OturumYol parametresi: id

İstek

curl -X PUT "https://{slug}.call.blesyum.app/api/callcenter/v1/campaigns/<id>" \
  -H "Authorization: Bearer <oturum-token>" \
  -H "Accept: application/json"

Yanıt

{
  "data": "…",
  "trace_id": "01JC…"
}

DELETE/api/callcenter/v1/campaigns/{id}

Delete campaign

OturumYol parametresi: id

İstek

curl -X DELETE "https://{slug}.call.blesyum.app/api/callcenter/v1/campaigns/<id>" \
  -H "Authorization: Bearer <oturum-token>" \
  -H "Accept: application/json"

Yanıt

{
  "data": "…",
  "trace_id": "01JC…"
}

GET/api/callcenter/v1/campaigns/{id}/contacts

List contacts

OturumYol parametresi: id

İstek

curl -X GET "https://{slug}.call.blesyum.app/api/callcenter/v1/campaigns/<id>/contacts" \
  -H "Authorization: Bearer <oturum-token>" \
  -H "Accept: application/json"

Yanıt

{
  "data": "…",
  "trace_id": "01JC…"
}

POST/api/callcenter/v1/campaigns/{id}/contacts

Add contact

OturumYol parametresi: id

İstek

curl -X POST "https://{slug}.call.blesyum.app/api/callcenter/v1/campaigns/<id>/contacts" \
  -H "Authorization: Bearer <oturum-token>" \
  -H "Accept: application/json"

Yanıt

{
  "data": "…",
  "trace_id": "01JC…"
}

POST/api/callcenter/v1/campaigns/{id}/dispatch

SF9.4 — dialer dispatch (mock): sonraki `pending` lead → DNC + max_attempts + toll-fraud kontrolü →

OturumYol parametresi: id

`calling` işaretle (SF9-live gerçek giden-çağrı). `FOR UPDATE SKIP LOCKED` ile eşzamanlı-çift-arama yok.

İstek

curl -X POST "https://{slug}.call.blesyum.app/api/callcenter/v1/campaigns/<id>/dispatch" \
  -H "Authorization: Bearer <oturum-token>" \
  -H "Accept: application/json"

Yanıt

{
  "data": "…",
  "trace_id": "01JC…"
}

GET/api/callcenter/v1/campaigns/{id}/report

SF9.5 — kampanya raporu: lead durum-dağılımı (pending/calling/answered/failed/dnc) + toplam.

OturumYol parametresi: id

İstek

curl -X GET "https://{slug}.call.blesyum.app/api/callcenter/v1/campaigns/<id>/report" \
  -H "Authorization: Bearer <oturum-token>" \
  -H "Accept: application/json"

Yanıt

{
  "data": "…",
  "trace_id": "01JC…"
}